Here are some common problems and questions.
1. The opener won't open the door, or the door opens only a few inches and stops:
-Typically this problem indicates a broken spring, or spring problem. The door should open with just a little assistance, if you pull the emergency release on the opener, try to lift it manually and the door is heavy you need a spring repair.
2. The opener will open, but only close if I hold the wall button.
-This is a typical indication of an obstructed photo beam sensor. This problem could be caused by dirty lenses on the photo beams, something physically between the beams, or the beams were bumped out of alignment. Depending on your opener, you may get flashing lights or beeps as and indicator of this problem. This problem could also be caused by broken wires, or an electronics problem too.
3. The Wireless Keyless Entry (WKE or outside Keypad) stopped working.
-Try Changing the battery.
On the Multi-Code WKE you may need to re-program the keypad.
4. How do I change my PIN on my WKE.
-Most every model on the market has a different method to change PIN's or pass codes. Go to the product page to see if your WKE is listed and follow the instructions.